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We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Legalspace.ai (“Legalspace,” “we,” “us,” or “our”) collects, uses, stores, processes, shares, and protects information when you access or use our website, applications, platform, artificial intelligence features, integrations, and related services (collectively, the “Services”).
Legalspace is operated by Legalspace.ai, having its registered office at TROOCREATIVE MEDIA PRIVATE LIMITED. This Privacy Policy applies to personal information collected through the Services and should be read together with our Terms and Conditions and any other policies or notices that may apply to your use of specific Legalspace features.
For purposes of this Privacy Policy, “Personal Data” means information relating to an individual who is identified or identifiable by or in relation to such information. “User Content” means documents, case information, client information, prompts, queries, drafts, files, instructions, notes, templates, and other information or materials uploaded, entered, submitted, stored, or otherwise processed through the Services by or on behalf of a user.
Legalspace uses Personal Data and other information collected through the Services for purposes reasonably necessary to provide, operate, maintain, secure, and improve the Services.
This may include creating and administering user accounts; authenticating users and managing access permissions; providing legal research, drafting, document review, case management, and other requested functionality; managing subscriptions and payments; providing customer and technical support; communicating important service-related information; troubleshooting technical issues; detecting and preventing unauthorized access, fraud, misuse, or security incidents; maintaining the performance and reliability of the Services; complying with applicable legal and regulatory requirements; and maintaining appropriate business and security records.
Where permitted by applicable law, we may use your contact information to communicate information regarding Legalspace products, Services, updates, events, or offers. You may opt out of promotional communications by using the unsubscribe option included in such communications or by contacting us.
We may use aggregated or de-identified information to understand how users interact with Legalspace, assess platform performance, improve functionality, and develop or enhance the Services, provided that such information does not identify an individual, client, legal matter, or confidential User Content.
Legalspace does not sell your Personal Data or User Content. We may share Personal Data with service providers where reasonably necessary to operate, secure, support, or administer the Services, including providers supporting infrastructure, payment processing, authentication, communications, analytics, or technical operations. Such providers are required to process information only for the purposes for which they have been engaged and subject to applicable confidentiality, privacy, and security requirements.
We may also disclose information where required by applicable law, regulation, court order, judicial process, or lawful governmental request, or where reasonably necessary to protect the rights, property, security, or legitimate interests of Legalspace, our users, or others. Personal Data may also be transferred as part of a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable legal requirements.
Legalspace implements reasonable technical, administrative, and organizational safeguards designed to protect Personal Data and User Content against unauthorized access, alteration, disclosure, misuse, loss, or destruction.
Legalspace stores user documents, case information, legal research information, and other platform data on servers located in India. Data is protected using encryption in transit and at rest, together with access controls and other safeguards designed to prevent unauthorized access.
User Content remains private to the applicable user or authorized account and is accessible only in accordance with applicable account permissions, user roles, and operational requirements.
Legalspace regularly evaluates its security practices and may update its safeguards as technologies, security risks, and applicable regulatory requirements evolve. However, no method of electronic transmission or storage can be guaranteed to be completely secure. Users are also responsible for maintaining the confidentiality of their account credentials and promptly notifying Legalspace if they become aware of unauthorized access to their account.
Cookies are small text files stored on the User’s computer's hard drive for record-keeping purposes. They enhance web surfing by performing functions such as saving passwords and personal preferences and preventing repetitive ad displays. Many consider cookies to be an industry standard. If you choose to reject cookies, certain areas of our site may not function correctly.
For instance, if you visit Legalspace.ai and are prompted to log in or use customizable features, you may need to accept cookies. Advertisers and partners may also use cookies, and while we do not control their use, we disclaim responsibility for information collected through them.
You have the option to accept or decline cookies by adjusting your browser settings. You can set your browser to refuse all cookies or to notify you when a cookie is being sent. However, refusing cookies may diminish your experience on our site and other websites, and some features may not work as intended.
Legalspace’s website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data directly from minors. If you are a parent or guardian of a minor who has provided Personal Data without your consent, you may request us to unsubscribe the minor.
Subject to applicable law, you may have certain rights regarding your Personal Data, including the right to request access to Personal Data relating to you; request correction, completion, or updating of inaccurate or incomplete information; request deletion of Personal Data where applicable; and withdraw consent where processing is based on your consent.
You may update certain account information directly through your Legalspace account where such functionality is available. You may also opt out of promotional communications by using the unsubscribe option provided in those communications.
If you wish to exercise a privacy right, request deletion or correction of your Personal Data, withdraw consent, or raise a privacy-related concern or grievance, you may contact us at support@legalspace.ai.
To protect your Personal Data, we may request reasonable information to verify your identity before processing certain requests. Privacy requests may also be subject to applicable legal limitations or exceptions. For example, Legalspace may retain certain information where necessary to comply with applicable law, maintain required business or security records, prevent fraud or misuse, resolve disputes, or establish, exercise, or defend legal claims.
Legalspace websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also utilize or offer products or services from third parties, such as third-party services for data display or cloud uploads (e.g., Dropbox/Google Drive). Information collected by third parties, including location data or contact details, is governed by their privacy practices. We encourage you to familiarize yourself with the privacy practices of these third parties.
Legalspace processes User Content, including documents, case information, client information, legal research queries, prompts, and other materials, only as necessary to provide the Services requested by the user, maintain the functionality and security of the platform, comply with applicable legal obligations, and otherwise as described in this Privacy Policy.
Legalspace does not use users' client documents, case information, legal research queries, prompts, or other User Content to train or retrain its artificial intelligence models. User Content remains private to the applicable user or authorized account and is not made available to other Legalspace users except where access has been intentionally provided through applicable account, team, or role permissions.
Legalspace recognizes that User Content submitted by legal professionals may contain confidential, privileged, commercially sensitive, or personal information. We therefore apply technical and organizational safeguards designed to protect such information from unauthorized access, use, alteration, disclosure, or loss.
Legalspace may use aggregated or de-identified usage information that does not identify an individual, client, legal matter, or confidential User Content to evaluate platform performance and improve the functionality and reliability of the Services.
Legalspace retains Personal Data and User Content only for as long as reasonably necessary to provide the Services, fulfil the purposes described in this Privacy Policy, comply with applicable contractual, legal, accounting, or regulatory requirements, maintain appropriate business and security records, prevent fraud or misuse, resolve disputes, and enforce our agreements.
The applicable retention period may vary depending on the nature of the information, the purpose for which it was collected or processed, the status of your account or subscription, and applicable legal or regulatory requirements.
When Personal Data or User Content is no longer required for the purposes for which it was collected, Legalspace may delete, anonymize, or otherwise securely dispose of such information in accordance with its applicable data-retention practices and legal obligations. Certain information may remain temporarily within secure backup or archival systems until it is deleted through standard backup and data-management processes.
Users may request deletion of applicable Personal Data by contacting us at support@legalspace.ai. Legalspace may retain certain information following a deletion request where continued retention is required or permitted by applicable law or is reasonably necessary for security, fraud prevention, dispute resolution, legal claims, or other legitimate purposes.
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy, our privacy practices, or the processing of your Personal Data, you may contact us at: support@legalspace.ai
We will review privacy-related requests and grievances and respond in accordance with applicable legal requirements.
Legalspace reserves the right to revise, amend, or modify this policy at any time and in any manner. Any changes or revisions will be posted here.
Legalspace.ai integrates with Google services, including Google Cloud APIs, to enhance the functionality of our platform, such as enabling calendar synchronization and other related features. We are committed to ensuring the security and privacy of Google user data in accordance with Google's data privacy and API use policies.
Data Collection and Use
Data Sharing with Third Parties
Data Retention and Deletion
User Consent and Control
Compliance and Security Measures