Legalspace does not provide an option for the cancellation of subscriptions once they have been purchased. All sales are final, and the user agrees to adhere to this policy upon subscribing. There will be no option to cancel the subscription mid-term, and no partial refunds will be issued for the remaining period of the subscription.
Legalspace enforces a strict no-refund policy for all its products and services. Once a payment is processed, it is non-refundable under any circumstances. This includes but is not limited to, dissatisfaction with the service, failure to use the service, or any other reason.
Users have the ability to manage their subscription settings through their account dashboard. This includes stopping the auto-debit feature, which will prevent future renewals of the subscription. Users can choose not to renew their subscription at the end of the current billing cycle without any penalty.
It is the user's responsibility to ensure that the auto-debit feature is disabled if they do not wish to continue the subscription.
Legalspace offers a free trial period for new users to evaluate the services provided. During this period, users can access premium features at no cost. At the end of the trial period, users must decide whether to continue with a paid subscription or cancel the service.
If no action is taken by the user to cancel the subscription by the end of the trial period, the user’s account will automatically transition to a premium subscription, and the payment method on file will be charged the applicable subscription fee.
Users may choose to upgrade their subscription plan at any time through their account dashboard. Upgrades will take effect immediately upon processing, and the user will be charged a prorated amount for the upgraded plan for the remainder of the current billing cycle.
The new subscription rate will then apply from the start of the next billing cycle.
Legalspace will provide notifications to users regarding their subscription status, including reminders for upcoming renewals and any changes to subscription plans.
It is the user's responsibility to manage their subscription preferences and ensure that their account settings are up to date. Failure to manage these settings may result in automatic renewals or charges, for which Legalspace will not be held liable.
For any questions, concerns, or assistance regarding your subscription, users are encouraged to contact Legalspace’s customer support team. Our support team can guide managing your subscription settings and address any issues related to your account.
To request cancellation, users can email support@legalspace.ai from their registered email address.
For us to process these requests efficiently, we may request the following details:
A brief explanation for cancelling, billing information (such as name, transaction ID, last 4 digits of the credit card linked to the account, billing date, etc.), email address, login name, and any other necessary identity verification or authentication information.
Legalspace reserves the right to revise, amend, or modify this Cancellation and Refund Policy at any time. Any changes will be posted on the Legalspace website, and it is the user's responsibility to review these terms periodically. Continued use of the service following the posting of any changes constitutes acceptance of those changes.
By subscribing to Legalspace, you acknowledge and agree to this Cancellation and Refund Policy. For further assistance, please contact our customer support team at support@legalspace.ai
